Terms & Conditions
Last Updated: August 2026
Welcome to Crushed Botanicals Apothecary. These Terms & Conditions govern your use of our website and your purchase and use of products offered through our online store.
By accessing this website, placing an order, or purchasing our products, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products.
About Crushed Botanicals Apothecary
Crushed Botanicals Apothecary offers handcrafted herbal, botanical, skincare, personal-care, and wellness products.
Our products are made in small batches using natural ingredients. Natural variations in color, scent, texture, appearance, and consistency may occur from batch to batch.
Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, ingredients, pricing, sizes, directions, and other information.
Because our products are handcrafted with natural ingredients, the appearance, color, scent, texture, or consistency of a product may vary slightly between batches.
We reserve the right to modify product formulas, ingredients, packaging, sizes, pricing, availability, or descriptions when necessary.
Customers are responsible for reviewing the current ingredient list, directions, precautions, and warnings before purchasing or using a product.
Herbal & Wellness Information
Information provided on this website regarding herbs, botanicals, mushrooms, essential oils, vitamins, minerals, and other ingredients is provided for educational and informational purposes only.
Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration unless specifically stated otherwise.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information on this website should not be interpreted as medical advice or as a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.
Please review our Herbal & Product Disclaimer for additional information.
Medications, Pregnancy & Medical Conditions
Herbs and botanical ingredients may interact with prescription medications, over-the-counter medications, supplements, or certain medical conditions.
If you are pregnant, breastfeeding, trying to conceive, taking medication, preparing for surgery, or have a medical condition, consult an appropriate qualified healthcare professional before using herbal products.
Terms such as Medication-Conscious, Pregnancy-Conscious, or similar descriptions do not constitute a guarantee that a product is appropriate for every individual, medication, pregnancy, or medical condition.
Individual Results
Individual experiences with herbal, botanical, skincare, and wellness products vary.
Crushed Botanicals Apothecary does not guarantee that any product will produce a specific result for every customer.
Customer reviews, testimonials, traditional herbal uses, or individual experiences should not be interpreted as guarantees of results.
Allergies & Sensitivities
Customers are responsible for reviewing product ingredients before purchasing or using our products.
Natural ingredients can cause allergic reactions or sensitivities in some individuals.
We recommend performing a patch test before widespread use of topical products, particularly if you have sensitive skin or known allergies.
Discontinue use if irritation or an unexpected reaction occurs and seek appropriate medical care when necessary.
Orders
By placing an order through our website, you represent that the information you provide is accurate and complete.
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including situations involving:
Incorrect pricing or product information
Product availability
Suspected fraudulent or unauthorized transactions
Shipping restrictions
Website or payment-processing errors
Orders that violate these Terms & Conditions
If we cancel an order after payment has successfully been processed, an appropriate refund will be issued for the canceled portion.
Pricing & Payment
Prices are displayed in U.S. dollars unless otherwise indicated.
Prices, promotions, discounts, and product availability may change without notice.
Customers are responsible for applicable taxes, shipping charges, and other amounts displayed during checkout.
Payment must be successfully authorized before an order can be fulfilled.
Discount Codes & Promotions
Discount codes and promotional offers are subject to any conditions stated with the individual promotion.
Unless otherwise specified:
Discounts cannot be combined.
Discounts have no cash value.
Discounts cannot be applied retroactively.
Certain products may be excluded.
Promotions may be changed or discontinued when permitted by law.
Abuse, duplication, or unauthorized use of promotional codes may result in cancellation of the discount or order.
Shipping
Customers are responsible for providing a complete and accurate shipping address.
Once an order has been transferred to a shipping carrier, delivery times may be affected by circumstances outside our control.
Estimated delivery dates are estimates and are not guaranteed by Crushed Botanicals Apothecary.
Please review our Shipping Policy for additional information regarding processing times, shipping, tracking, incorrect addresses, damaged shipments, and heat-sensitive products.
Returns & Refunds
Due to the personal-use, cosmetic, herbal, and consumable nature of many of our products, all sales are generally final.
Returns, replacements, store credits, and refunds are governed by our Returns & Refunds Policy.
Please review that policy before placing an order.
Heat-Sensitive & Natural Products
Certain products, including tallow products, salves, balms, body butters, oils, and other naturally formulated items, may soften or melt when exposed to warm temperatures.
A change in texture caused by temperature exposure does not automatically mean that a product is damaged or defective.
Natural products may also vary slightly in scent, color, appearance, or consistency.
Customers should follow storage instructions provided with individual products.
Proper Product Use
Products should only be used according to their directions.
Products labeled for external use only must not be ingested.
Keep products away from children and pets unless the product is specifically formulated and labeled for their use.
Do not use a product if you are allergic or sensitive to any listed ingredient.
To the extent permitted by applicable law, Crushed Botanicals Apothecary is not responsible for harm resulting from intentional misuse, failure to follow product directions or warnings, or use contrary to the product's labeled purpose.
Intellectual Property
Unless otherwise stated, original content appearing on this website—including product names, descriptions, photographs, graphics, logos, branding, written materials, and other original content—is owned by or licensed to Crushed Botanicals Apothecary.
Content may not be copied, reproduced, republished, distributed, sold, modified, or commercially used without appropriate permission.
Customer Reviews & Submitted Content
If you submit a product review, testimonial, photograph, comment, or other content, you represent that you have the right to submit that material.
Submitted content must not be knowingly false, fraudulent, unlawful, threatening, defamatory, infringing, or otherwise inappropriate.
We may moderate or remove submitted content that violates these standards where permitted by law.
We will not knowingly alter a customer's review in a manner that materially misrepresents the customer's opinion or experience.
Website Availability
We make reasonable efforts to maintain our website but cannot guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of maintenance, technical problems, updates, third-party services, or circumstances outside our control.
Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, email services, social platforms, analytics providers, and other websites.
Third-party services operate under their own terms and privacy policies.
Crushed Botanicals Apothecary is not responsible for the independent content, availability, policies, or practices of third-party websites and services.
Limitation of Liability
To the fullest extent permitted by applicable law, Crushed Botanicals Apothecary will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and handled.
Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our products, website, business practices, or applicable requirements.
When changes are made, the Last Updated date at the top of this page will be revised.
Governing Law
These Terms & Conditions are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Contact Us
Questions about these Terms & Conditions may be directed to:
Crushed Botanicals Apothecary
North Georgia Mountains
crushedbotanicals@gmail.com
Thank you for supporting Crushed Botanicals Apothecary and small-batch Appalachian herbalism.