Privacy Policy

This Privacy Policy describes how crushedbotanicals.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples  of Personal Information collected: version of web browser, IP      address, time zone, cookie information, what sites or products you view,      search terms, and how you interact with the Site.
• Purpose      of collection: to load the Site accurately for you, and to      perform analytics on Site usage to optimize our Site.
• Source      of collection: Collected automatically when you access our Site      using cookies, log files, web beacons, tags, or pixels
• Disclosure      for a business purpose: shared with our processor Shopify 

Order information

• Examples      of Personal Information collected: name, billing address,      shipping address, payment information (including credit card numbers,      PayPal accounts, email address, and phone number.
• Purpose      of collection: to provide products or services to you to fulfill      our contract, to process your payment information, arrange for shipping,      and provide you with invoices and/or order confirmations, communicate with      you, screen our orders for potential risk or fraud, and when in line with      the preferences you have shared with us, provide you with information or      advertising relating to our products or services.
• Source      of collection: collected from you.
• Disclosure      for a business purpose: shared with our processor -- Godaddy, and      our order fulfillment partner.

Customer support information

• Examples      of Personal Information collected: name, billing address,      shipping address, payment information (including credit card numbers,      PayPal accounts, email address, and phone number.  
• Purpose      of collection: to provide customer support.
• Source      of collection: collected from you.
• Disclosure      for a business purpose: to provide information to order      fulfillment partner and package carriers.

Minors

The Site is not intended for individuals under the age of 18 in the United States of America. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Godaddy to power our store and if you should have any questions or issues      please contact them.
• We may      share your Personal Information to comply with applicable laws and      regulations, to respond to a subpoena, search warrant or other lawful      request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You      can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You      can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK      - https://www.facebook.com/settings/?tab=ads
• GOOGLE      - https://www.google.com/settings/ads/anonymous
• BING      - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below. Crushedbotanicals@gmail.com