Privacy Policy
Last Updated: August 2026
Crushed Botanicals Apothecary respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, contact us, subscribe to our emails, or otherwise interact with Crushed Botanicals Apothecary.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, create an account, contact us, or subscribe to our mailing list, we may collect information such as:
Your name
Email address
Billing and shipping address
Telephone number
Order and purchase information
Information you provide through our contact forms
Marketing and email preferences
Website usage and device information
IP address and browser information
Cookies and similar technologies
We collect only information reasonably necessary to operate our website, process orders, communicate with customers, and improve our services.
Payment Information
Payments made through our website are processed through third-party payment processors.
Crushed Botanicals Apothecary does not directly store your complete credit or debit card information.
Payment providers process your payment information according to their own privacy and security policies.
How We Use Your Information
We may use the information we collect to:
Process and fulfill orders
Ship purchased products
Send order and shipping confirmations
Provide customer service
Respond to questions and inquiries
Process approved refunds or replacements
Communicate important information about an order
Prevent fraudulent transactions
Maintain and improve our website
Understand how visitors use our website
Send marketing emails when you have chosen to receive them
Comply with legal, tax, accounting, and regulatory obligations
We do not sell your personal information to third parties.
Shipping & Order Fulfillment
When necessary to fulfill your order, certain information may be shared with shipping carriers, fulfillment services, or shipping technology providers.
This may include your:
Name
Shipping address
Email address
Telephone number
Order and shipment information
This information is shared only as reasonably necessary to prepare, ship, track, and deliver your order.
Email Marketing
If you choose to subscribe to our mailing list, we may send you information about:
New products
Special offers
Seasonal products
Sales and promotions
Apothecary news
Educational content
Other Crushed Botanicals Apothecary updates
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications regarding an order you have placed.
Contact Forms
When you submit information through our Contact page or another website form, we use that information to respond to your request and provide customer service.
Please do not submit highly sensitive medical, financial, or other confidential personal information through our general contact form.
Cookies & Website Analytics
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, improve functionality, and provide relevant content.
Cookies may collect information about your browser, device, pages visited, interactions with our website, and similar usage information.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
Squarespace
Our website is hosted and operated using Squarespace.
Squarespace may process certain information when you visit or interact with our website in order to provide website hosting, ecommerce, analytics, security, and related services.
Information processed by Squarespace is also subject to Squarespace's applicable privacy practices.
Third-Party Services
We may use trusted third-party providers to help operate our business, including services for:
Website hosting
Payment processing
Shipping and tracking
Email marketing
Website analytics
Fraud prevention
Customer communications
These companies may receive information necessary to perform services on our behalf and operate according to their own privacy policies and legal obligations.
Crushed Botanicals Apothecary is not responsible for the privacy practices of independently operated third-party websites or services.
Links to Other Websites
Our website may occasionally contain links to third-party websites.
Once you leave our website, the privacy practices of those websites are governed by their own policies.
We encourage you to review the privacy policy of any third-party website you visit.
Protecting Your Information
We take reasonable administrative and technical measures to protect personal information under our control.
However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.
Customers are responsible for protecting their own account credentials and passwords, if applicable.
How Long We Keep Information
We may retain order, transaction, customer service, and other business records for as long as reasonably necessary to:
Fulfill orders
Maintain business and accounting records
Meet tax and legal obligations
Resolve disputes
Prevent fraud
Enforce our policies
When information is no longer reasonably required, it may be deleted or anonymized where appropriate.
Children's Privacy
Our website and products are intended to be purchased by adults.
We do not knowingly collect personal information directly from children under the age of 13 through our website.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter.
Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
You may contact us to request that we:
Provide information about personal information we maintain about you
Correct inaccurate information
Delete certain personal information where legally permitted
Update your communication preferences
Some information may need to be retained for legitimate business, accounting, tax, fraud-prevention, or legal purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or legal requirements.
When changes are made, the Last Updated date at the top of this page will be revised.
We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Crushed Botanicals Apothecary
North Georgia Mountains
Email: crushedbotanicals@gmail.com
We appreciate your trust and are committed to treating your information with care and respect.